Mid-Process Survey
We strive for a 5 star client experience. We would like your honest feedback!
Please enter your full name.
*
Please enter the subject properties address.
Address
City
State
Zip
Have we done a good job determining your needs upfront in this process?
How was your your initial consultation with your Mortgage Advisor?
Have we done a good job determining the right loan program for your needs?
Have we returned your calls promptly?
Have we answered your questions to your satisfaction?
Have you received updates appropriately throughout the loan process?
Have you found everyone on our team to be courteous and professional?
Please select what describes your experience so far.
(very low rating) Satisfied
(low rating) Very Happy
(medium rating) Fan
(med-high rating) Raving Fan
(highest rating) Raving Fan, who can't wait to refer friends, family, and co-workers
If you answered any of the questions with a 4 star or less, please let us know what we could have done to make it a 5 star, and how we can improve to make the experience exceptional moving forward.
Are you aware of the Mpire Home Concierge service that you have access to and if so, are you utilizing it?
Yes, I'm aware and I used it
Yes, I'm aware but do not use it
No, I was not aware
Who do you know who could benefit from a consultation with us to discuss buying, selling, or refinancing Real Estate? Please provide their name, phone number, & email address.
We would love to offer the same service to all employees at your company. Who would be the best person to speak with about becoming a preferred Lender for your company? Please provide their name, phone number, & email address.
We appreciate you!
Thank you for completing the Mid-Process Survey Questionnaire.
It will help us have a more productive conversation. I am looking forward to visiting with you about this. Please keep in mind we are looking to help more families this year and would love to be able to count on you to pass out name along should the opportunity present itself. Thanks again!
